We ensure strict quality checks before dispatch. However, if there is an issue, please review our policy below.
1. Eligibility for Returns
Returns are accepted only in case of:
- Damaged product
- Manufacturing defect
- Incorrect item delivered
Requests must be raised within 48 hours of delivery with proper images/videos.
2. Non-Returnable Items
- Customized or made-to-order jewellery
- Used or altered products
- Products without original packaging
3. Refund Process
Once the returned product passes inspection, refunds will be processed within 7–10 business days to the original payment method.
4. Exchange
Exchanges are subject to availability and approval.
Contact Details
Shubh Silver Jewellery
Email: shubhsilverjewellery@gmail.com
Phone: +91 70930 30004 / +91 88856 88800
Address: Plot No. 67, Road No. 12, Banjara Hills, Hyderabad – 500034, Telangana, India